This is one of the most commonly requested alterations (approx 90 - 95% of all bergans we get in).
The secret to having more comfortable shoulder straps is not just more padding (extra padding simply lifts the straps higher which causes rubbing and 'buckling'). We stiffen and widen the arms to spread the weight over a wider area and keep them flatter. This makes carrying your Bergan much more comfortable. The price includes a chest strap to keep the arms 'in line'.
This alteration makes a massive difference to your comfort levels, and once done will last many years without needing any more done to it, unlike extra padding alone, which will need redone extremely frequently (depending on how often you use your bergan and what weight it is).